Volunteering with our ‘My Spring Harvest’ Stand Team will put you right on the frontline serving our guests. The role is extremely busy as guests arrive with a myriad of questions - continuing throughout the week – as you will be based in a high-profile area within the exhibition. You will have incredible opportunities to engage with our guests, talking to them about everything we offer with My Spring Harvest... and plenty more.
You will have a good opportunity to get to know some of our core staff team and time to enjoy the Spring Harvest programme when you are not on shift.
WHAT YOU COULD BE DOING:
Being an enthusiastic and welcoming face when guests approach for help.
Resolving queries about the programme and the resort.
Actively engaging with guests about the benefits of ‘My Spring Harvest’.
Assisting with technical difficulties on mobile devices.
Listening patiently and responding professionally when guests are dissatisfied.
Overseeing sign-up opportunities for sports activities and workshops.
Assisting guests in giving financially to Spring Harvest.
WHAT YOU WILL NEED:
Be a quick learner!
Patience, positivity, flexibility, resilience and helpfulness.
Excellent verbal communication skills.
Technical competence and confidence with apps, wifi and mobile devices.
Enthusiasm and energy around problem solving.
Be a good team player.
Physical stamina for working long hours on your feet.
A typical day will be split into two or three shifts to be worked between the hours of 9am and 10pm.
Additional shifts may be needed for set-up and pack-down of the event.
VOLUNTEERS MUST BE:
Over 18 years of age.
A committed Christian, regularly and actively involved in a local church.
Willing and able to complete an online registration form.
Able to provide details of someone in leadership of the church you are currently attending as a referee.