Spring Harvest Stand Team

WHAT YOU COULD BE DOING:

• Being an enthusiastic and welcoming face when guests approach for help.
• Resolving queries about the programme and the resort, including directing guests and suggesting programme options.
• Actively engaging with guests about the benefits of ‘My Spring Harvest’ and demonstrating the Digital Event Experience for guests.
• Assisting with technical difficulties on mobile devices.
• Listening patiently and responding professionally when guests are dissatisfied.
• Assisting guests in giving financially to Spring Harvest.
• Thinking on your feet to provide any assistance required by guests or other team members.

WHAT YOU WILL NEED:

• Be a quick learner!
• Patience, positivity, flexibility, resilience and helpfulness.
• Excellent verbal communication skills.
• Technical competence and confidence with apps, wifi and mobile devices.
• Enthusiasm and energy around problem solving.
• Be a good team player.
• Physical stamina for working long hours on your feet.

DAILY PATTERN:

• The SH Stand operates between 9am and 10pm.  The team will be split into shifts to cover that time.
• Additional shifts may be needed for set-up and pack-down of the event.
• On full event days you will have at least one free session to enjoy the programme

VOLUNTEERS MUST BE:

• Over 18 years of age.
• A committed Christian, regularly and actively involved in a local church.
• Willing and able to complete an online registration form.
• Able to give details of someone in leadership of the church you are currently attending to provide a reference.
• Happy to serve within the EA Basis of Faith and Lausanne Covenant

VOLUNTEERS WILL RECEIVE:

• Team accommodation (shared rooms).
• Three meals a day.
• Travel expenses up to £90.
• Access to the Spring Harvest programme and the full range of Butlin’s facilities when not involved in your team duties.